Payment & Refund

Payments for Studio Tepefiagua services are collected according to the quote confirmed before work begins on tepefiagua.xyz.

• Accepted methods are confirmed by email from contact@this site and may include card or local transfer depending on France norms.
• Saved replies for payment bookings reference this site so history stays on the right ticket at Studio Tepefiagua.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact contact@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Nantes unless otherwise stated.

Our clay modeling desk explains payment before tools leave the shelf and returning-client notes stay attached to your ticket. We keep clay modeling notes separate from unrelated service tracks Desk near 64 Rue Crébillon.

Returning visitors can skip the full clay modeling intake when notes are on file without silent add-ons — changes need a written OK. Established 2011, still owner-run.